Privacy Policy
Your Privacy Matters
At Mimiee, your privacy is our priority. We collect only the information necessary for registration on our website, mimiee.com, or when you fill out forms. All information is voluntarily provided by customers, and personal details are gathered only when you register an account on our site.
How We Use Your Information
Your personal information helps us enhance your experience with us. It enables us to process orders, customize your profile, and communicate important updates about orders, promotions, and events. Additionally, we ensure compliance with legal requirements using this information internally.
Keeping Your Information Secure
We take confidentiality seriously. Sensitive details, such as credit card and bank account information, are protected and kept strictly confidential. We have robust security applications in place to protect your information against unauthorized access, though it’s essential to note that no internet transmission is entirely secure.
Updates to Our Privacy Policy
To ensure the best possible protection, our Privacy Policy may be updated from time to time. Mimiee reserves the right to make changes without prior notice. We encourage customers to check this page regularly to stay informed.
Refund & Return Policy
Product Quality
1. We are committed to providing high-quality lingerie.Â
2. All products undergo rigorous quality checks and inspections for damage before shipment.
3. If you find any significant quality issues, please contact us within 7 days of receiving the product.
Return and Exchange Policy
1. Return and Exchange Conditions: Due to hygiene reasons, lingerie items cannot be returned or exchanged once tried on or unsealed, unless there is a quality issue.
2. Return and Exchange Process: If you need to return or exchange an item, please apply within 7 days of receiving the product. Ensure the product is in its original packaging and tags are intact, and it has not been used or washed.
3. Shipping Costs:For returns or exchanges due to quality issues, shipping costs will be covered by us. For other reasons, the customer will be responsible for shipping costs.
Privacy Protection
1. We are committed to protecting your personal information. All order information is used solely for processing your purchase request and will not be disclosed to third parties.
2. We use secure payment systems to ensure the safety of your payment information.
Customer Support
1. For any inquiries, please contact our customer service team.Â
2. Our customer service email is [mimieacc338@gmail.com], Our working hours are Monday to Friday, 9:00 AM to 6:00 PM.
Policy Changes
1. We reserve the right to amend this policy at any time. All changes will be posted on this website.
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